Frequently asked questions

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Access and services, All

Pets are not allowed, even on a leash, in the courtyards and gardens of the castle.

All, School

Reservation is mandatory. It is for a group limited to 30 people (including students and accompanying adults) or 15 people for certain services. The date and time of the visit are determined by telephone with the reservations department.

– For the self-guided tour, this reservation will allow you to withdraw your speaking rights at the group reception desk on the day of your visit. You will be asked for your Pass’Education.

– For the conference tour, after your telephone call, you must return the estimate sent to you by the reservations department, dated and signed, together with payment (by cheque) or the order form, at least fifteen days before the date chosen. Any cancellation must be made in writing at least fifteen days before the visit. Otherwise, the service will be invoiced. Payment can also occasionally be made on site at the ticket office.

– Artistic and sports activities must be booked and paid for with the service provider.

It is possible to book your visit online.

All, Tickets and rates

On-line reservation :

To save time, buy your tickets online. You will be able to go directly to the entrance of the Château with your ticket, without going through the ticket office.

Ticket purchase on site :

If you wish to buy a ticket or reserve a visit, you must go to the Louis XV wing

All, Tickets and rates

You can go through the main corridor without going through the ticket office, an agent will tell you where to go depending on your visit (free or guided).

All, Tickets and rates

During a guided tour, a lecturer from the Château de Fontainebleau will open the doors to lesser-known and/or non-accessible areas for you to visit.
In addition, if you have booked a guided tour, you have direct access to the Château during a time slot dedicated to your visit. Once your guided tour is over, you have direct access to the self-guided tour of the Château.

If you take a ticket with a guided tour there is a discount on the entrance ticket. You will find more information on this site.

All, Groups, School

The means of payment accepted at the cash desk are :

  • Cash
  • Bank cheques that can be cleared in France
  • Credit cards
  • Holiday vouchers
  • Traveller’s checks

On the online ticketing system, only payments by Visa, Mastercard, E-carte Bleue, are possible.

Access and services, All, Families and children

Pushchairs and baby carriers with metal frames are not allowed inside the Château. You must deposit them at the free deposit desk. It is advisable to bring a kangaroo bag or baby carrier without a metal frame for children under one year old. Pushchairs are accepted in the gardens and the Park.

All, School

Groups are limited to a maximum of 30 people.

The number of accompanying persons allowed to enter free of charge with the group depends on the level of the class:

  • Kindergarten: 1 accompanying adult for every 5 pupils
  • Primary and secondary: 1 guide for every 7 students
All, Groups, School

The terms of payment are :

  • Checks.
  • transfers
  • order forms
  • administrative payments
  • in cash (payment on D-day)
  • the credit card
Groups, Tickets and rates

Yes reservation is mandatory for groups.

Ticket blanc

Billets et tarifs

Billetterie

Billetterie

Horaires d'ouvertures

Le château

Le château est ouvert tous les jours, sauf le mardi, le 1er janvier, le 1er mai et le 25 décembre.

D’octobre à mars: 9h30 à 17h00 (dernier accès à 16h15).

D’avril à septembre: 9h30 à 18h00 (dernier accès à 17h15).

Le port du masque est obligatoire à partir de 11 ans.

Ouverture exceptionnelle du château le 14 juillet !

Le circuit de visite est entièrement accessible, à l'exception du musée Napoléon Ier et du musée Chinois. À titre compensatoire, la sortie se fait par la cour Ovale, exceptionnellement ouverte pour l'occasion.

Venir au château

Calcul de l'itinéraire jusqu'au Château de Fontainebleau