Privacy Policy

Who are we ?

Le Château de Fontainebleau complies with new data protection legislation (GDPR).

We collect and process certain data when you use our website and related services. This privacy policy tells you what information Château de Fontainebleau collects about you, how we collect it, what its purpose is and what rights you have regarding your personal data.

What information is collected and why?

Le Château de Fontainebleau is the entity responsible for processing your personal data.

This list of personal data and the reasons why we collect this information is explained below.

COOKIES

Using www.chateaudefontainebleau.fr/ means the user’s computer could have cookie(s) installed on it. A cookie is a small file that registers information about a computer’s visit to a site but does not personally identify the user

Website Cookies

Data obtained in this manner is used to enhance the experience of your next visit and is also intended to collect anonymous statistics concerning visits to the site (via tools such as Google Analytics).

Duration of consent for cookies: 13 months.

Third-Party Cookies

On certain website pages there are third-party social network buttons or plug-ins (Facebook, Twitter, Pinterest…) which allow the user to make use of the features of said networks and in particular to share website content with other people.

When the user goes to a web page that has one of these buttons or plug-ins, the computer’s browser can send information to the social network that can then link this display to the user’s profile.

Cookies from social networks, which are outside of our control, may then be installed on the user’s browser by these networks. We advise the user to consult the privacy policies specific to each social networking site in order to be clear what the information is for and for what purposes social networks collect information through these buttons and plug-ins.

Refusal to install a cookie may make it impossible to access certain services on this site.

The user can, however, configure their browser so that any personal data is prevented from being saved and used.

See the site CNIL for more information.

 

DATA STORAGE AND SECURITY

Le Château de Fontainebleau shall take necessary and reasonable measures to protect your data. The site undertakes organisational, software, legal, technical and material processes to ensure the security of your personal data.

SUBCONTRACTORS

Subcontractors are also required to comply with all obligations under GDPD, particularly to guarantee maximum data protection.

ACCESS AND DISTRIBUTION OF INFORMATION

Le Château de Fontainebleau has no intention of making a financial profit from collected data.
Access to your personal data is strictly limited to the intended purposes and agents of Le Château de Fontainebleau.
However, the data collected might possibly be passed to subcontractors contractually responsible for carrying out the tasks necessary for the site and its services to function properly, as well as maintaining a good client relationship with you. As part of the the execution of their services, subcontractors only have limited access to your data and a contractual obligation to use them in accordance with the terms of the applicable legislation on the personal data protection.
If necessary, your information could be used to comply with our legal obligations for example, in response to a court order or other legal proceedings issued by the authorities.
In accordance with legal and regulatory requirements, you have the right to access, object, correct, restrict and erase data about you.
Any request to exercise your rights must be sent to the address of Château de Fontainebleau.
To find out more about your rights visit the CNILwebsite.

Ticket blanc

Tickets and prices

Online Ticketing

Online Ticketing

Opening hours

The castle

The castle is open every day except Tuesday, January 1st, May 1st and December 25th.
From October to March: 9:30 am to 5:00 pm (last access at 4:15 pm).
From April to September: 9.30 am to 6 pm (last access at 5.15 pm).

Wearing a mask is compulsory from the age of 11.

The tour is fully accessible, except for the Napoleon I and Chinese museums. As a compensation, the exit is through the Oval Court, exceptionally open for the occasion.

It is not necessary to reserve a visit slot for the castle or the gardens.

Coming to the castle

Calcul de l'itinéraire jusqu'au Château de Fontainebleau